How PagerDuty helps customer service and IT teams improve responses

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Predicting the outcome of the NCAA men’s Division I basketball tournament — an event where upsets are celebrated wildly and the outcome is notoriously difficult to foresee — is nearly as competitive as the tournament itself. For years, Warren Buffet held a contest offering a billion dollars for a perfect bracket, and nobody even came […]

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Code Quality Doesn’t Have to Be Like the Weather

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Sometimes code quality feels like the weather: everyone talks about it, but no one ever does anything. Of course, that’s not from a lack of good will; most folks would love to have a week or two set aside to just clean things up. Unfortunately, that’s not how the world works. The best course of […]

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5 Ways Traceability Is Changing to Bolster the Remote Workforce

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Traceability has always been a useful tool in the development process, but it has become especially important since the COVID-19 outbreak and the increased remote workforce.  Where developers and engineers were once working side-by-side, with the ability to discuss their process and keep their team informed, they are now navigating a remote collaboration landscape. According […]

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